Job Posting – Director of Operations, Cabinetmaking / Custom Furniture

For over 20 years, this manufacturing company specializing in custom cabinetmaking and furniture has been creating unique projects, combining precision, expertise, and attention to detail. The quality of its work and pride in a job well done are at the heart of its culture.

Joining the team means working in a dynamic and collaborative environment, where synergy between the office and the factory is essential to project success.

The company is growing and values expertise, autonomy, initiative, and a sense of responsibility.

Your Role

The incumbent holds a strategic and central role within the organization. They are responsible for the complete management of projects, from design and estimation to manufacturing, delivery, and customer satisfaction. Therefore, there is a lot of communication with the various departments and stakeholders involved in the project.

In addition to working collaboratively with the production foreman, he acts as an office coordinator and main point of contact with clients, ensuring smooth communication between internal teams, external partners, and clients.

Main Responsibilities

• Plan and prepare the production schedule

• Coordinate all activities, from design to delivery

• Monitor schedules, costs, and priorities

• Liaison between the office, the factory, and subcontractors

• Account for, analyze, and monitor key performance indicators performance

• Identify operational challenges and implement corrective actions

• Actively participate in continuous improvement initiatives

• Supervise, support, and train employees

• Supervise the team's tasks and collaborate closely with the Plant Foreman

• Manage discipline and maintain a motivating, safe, and respectful work environment

• Act as the first point of contact for clients and assess project feasibility

• Support teams with technical challenges and client situations

• Coordinate activities between the different production units

• Approve subcontractor invoices

• Negotiate with contractors and regular partners

Desired Profile

• Training in Cabinetmaking, industrial engineering, production management, or equivalent experience

• Minimum of 5 years of experience in a manufacturing environment

• Demonstrated experience in team management and operations coordination

• Excellent skills in planning, organizing, and managing multiple projects

• Ability to analyze and interpret performance indicators

• Excellent communication skills with internal teams, clients, and external partners

• Strong sense of priorities, rigor, autonomy, and inspiring leadership

• Proficient in computer skills

• Bilingualism (an asset)

📩 To apply or obtain more information;contact Martyne Drapeau
📧 info@recrutementharmonie.com